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CV
Role
Computer Technician
certifications
- Google Cybersecurity Professional Certificate
- Credential ID: 6983YAZ2A94L
- Issued: September 2025
- Verify credential
- CompTIA Security+ — in progress
skills
Hardware
- Desktop/laptop diagnostics and repair
- Component-level troubleshooting
- Mac and Windows platforms
Software & OS
- Windows and macOS troubleshooting
- OS reinstalls, driver issues, boot repair
- Application-level support and diagnostics
- Data recovery (level 2 — imaging failing drives with R-Studio and ddrescue)
- Malware removal
Networking
- Basic network troubleshooting
- Router/switch configuration fundamentals
Tools
- HikeUP POS
- Trello
- R-Studio
- AOMEI Backupper
- Hexnode MDM
experience
- Computer Technician at My IT Shop Noosa
- Started November 2024
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